Q: Why does the washer stop working during the wash cycle?
A: It is possible that the motor activates overheat protection. The motor has overheat protection and will automatically stop working when it reaches 275℉, which increases safety and extends the service life of the motor.
Q: How can I avoid the washer to start overheating protection?
A: Do not overload or use for too long. Follow the recommended maximum load and wash times.
Q: Can the washer continue to work after activating the overheat protection?
A: The washer will work again after 20-30 minutes.
Q: What do I do if the machine won't drain?
A: 1. Make sure the drain height is less than 45 inches 2. Check if the drain hose is bent or clogged.